Shopping
What Shipping Methods Are Available?
Do You Ship Internationally?
Yes, we do and use the most cost effective solution. Thanks to our complex courier service partnerships, we reach to most everywhere in the world. However, at the moment, the shipping rates are mostly favorable to European and the UK regions.
How Long Will It Take To Get My Package?
We ship out your order in 2 work days upon payment. In short, it normally takes 7 to 25 days in totall. This time varies mainly due to the respective destination post infrastructure and entrance regulations, occasionally due to flight shortage.
Payment
What Payment Methods Are Accepted?
As an E-commerce, we accept only online payment. You can pay with Bank card (both credit and debit), Paypal account, express payment such as Apple Pay and Google Pay. We are also connected with some regional electronic payment methods such as giropay, Bancontact, iDEAL, Sofort, SEPA Direct and Przelewy24.
Is Buying On-Line Safe?
Absolutely. Our payment gateways are encripted and provided by Stripe and Paypal which are the top solution providers in the industry. All your data are handled securely just as other tens of millions transactions happen daily on the platforms. Read our Privacy Policy.
Orders & Returns
How do I place an Order?
We make it as simple as thoughtful for you. Choose the items and quantity you want, read the product description carefully before you order. You don’t need to be logged in as a regular to make your first purchase but we do encourage you to create an account as we constantly give away special offers to our signed up customers. Fill in the correct billing and delivery address, and complete the payment. Then, it’s all on us!
How Can I Cancel Or Change My Order?
We offer a 12-hour cancellation and change policy. If you made a mistake or changed your mind, please make sure you drop us an email and contact us within this time from placing your order. Doing so, we will freeze processing your order for further instruction.
Do I need an account to place an order?
No, you don’t! However, we strongly encourage you to register an account to receive discount coupons and special offers we prepare for you. You can also manage your profile, address, track order and wishlist.
How Do I Track My Order?
In your account or use the Order Tracking link at the bottom of our web site.
How Can I Return a Product?
In principle if defect, wrong item or quantity, we accept return of product. Please read our Terms and Conditions, and write to support@yicha.store.
