Premium Quality Unleashed: YICHA Tea Meeting EU Standards for Excellence


What Shipping Methods Do We Use?

We only use air express shipping via general courier service providers and their regional partners. Such as GLS, EMS, DHL, FedEx and UPS.

Do We Ship Internationally?

Yes, we do and it is free of charge to you. Thanks to our complex courier service partnerships, we reach to most everywhere in the world. However, if you can find your country/region on the order summary page, do not hesitate to contact us at order@yicha.store, we will provide support at the earliest.

How Long Will It Take To Get My Package?

We ship out your order in 2 work days upon payment of your order. In short, it normally takes 7 to 25 days in totall. This time varies mainly due to the respective destination post infrastructure and entrance regulations, occasionally due to flight shortage.


What Payment Methods Are Accepted?

As an E-commerce, we accept only online payment. You can pay with Bank card (both credit and debit), Paypal account, express payment such as Apple Pay and Google Pay. We are also connected with some regional electronic payment methods such as giropay, Bancontact, iDEAL, Sofort, SEPA Direct and Przelewy24.

Is Buying On-Line Safe?

Absolutely yes. Our payment gateways are encripted and provided by Stripe and Paypal which are the top solution providers in the industry. All your data are handled securely just as other tens of millions transactions happen daily on the platforms. Read our Privacy Policy.

Orders & Returns

How do I place an Order?

We make it as simple as thoughtful for you. Choose the items and quantity you want, read the product description carefully before you order. You don’t need to be logged in as a regular to make your first purchase but we do encourage you to create an account as we constantly give away special offers to our signed up customers. Fill in the correct billing and delivery address, and complete the payment. Then, it’s all on us!

How Can I Cancel Or Change My Order?

We do not offer order cancellation once the order is paid. This is due to complex and automated inventory and shipping coordination. However, if you do have questions about your order, please drop us an email and contact us. We will try our best to respond at the earliest.

Do I need an account to place an order?

No, you don’t! However, we strongly encourage you to register an account to receive discount coupons and special offers we prepare for you. You can also manage your profile, address, track order and wishlist. 

How Do I Track My Order?

In your account or use the Order Tracking link at the bottom of our web site.

How Can I Return a Product?

In principle if defect, wrong item or quantity, we accept return of product. Please read our Terms and Conditions, and write to order@yicha.store.

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